Clients reviews about Evo Repairs - Greater Cincinnati Tech Repair

Evan is the best worker I’ve ever met, very good customer service and definitely pretty cheap all things considered. He fixed my iPhone XR that had a bend in it, back glass completely broken, screen broken, and the front camera not working perfectly. Thank you so much. Edit: I had to come back for a battery replacement and when I got it back it randomly caused more issues and thanks to evo repairs and all of their help they situated it for me and I couldn’t of been more grateful. I definitely recommend coming here for your replacements as they know what they are doing and they are very fair on prices. Some instances they even do discounts. Thank you Evan and the Evo repairs team for doing what you do. ~ Zombieweasel3000

My sons Nintendo would not turn on. I called Owen with Evo Repairs to understand my options. He clearly outlined the typical problems previous customers had experienced and provided a range options I could expect as repairs. Owen replaced our charging port then realizing the issue was not solve, called me to explain parts needed ordered. I approved. The parts arrived as expected then quickly installed. Owen called with the great news of repair success and we rushed right over to pick it up. Even stayed open past close time as we were running a few minutes late. Highly recommend Evo Repairs! Just in time for Christmas too. ~ Chris H

I cannot say enough good things about the Hamilton store and its crew. Brought my PS5 in the day after Thanksgiving because it stopped reading any disks. Fearing that I would need a whole disk drive replacement I discussed the issue with the tech in the store and he reassured me that they could fix it. Every associate I interacted with was super friendly, empathetic, and helpful. I wasn’t home 5 minutes and I got a call that they knew the problem (laser array was bad) and could fix it that day. Gave me the price over the phone and I picked up my PS5 the next day. Working perfectly and cannot recommend the shop enough ~ Sean C

Found EVO repairs through an internet search looking for help in repairing an XBOX series S device. The experience overall was simple, cost effective and fast. Walked in with the device to be repaired around 2 pm to drop it off. Was kept in the loop through out the day as to where in the process my repair was and received notification it was repaired and ready for pick up that same afternoon at 6 pm. I highly recommend this company for their services. As a father to a household of 4 boys who are hard on gaming consoles, I will most certainly be returning. ~ Joe G

My iPhone SE camera and battery were beginning to fail, and with the way things are right now money is tight and I could not afford to pay for a brand new phone. I went and got a quote and for the battery and the camera it was going to be about $120 (it only ended up being $101). Even though I couldn't pay to have it done that day, the redheaded gentlemen was kind enough to go ahead and order the camera that same day. A couple days later I came back and he replaced my camera and battery in less than an hour and even cleaned my phone, and it works like new! Can't recommend this place enough! ~ Jonathan S

I must say when I brought my device in had a Knowing within my gut this was the Right Place for me. Evan address my concerns and his expertise reassured me this young man was very knowledgeable. I have been to other big names companies only to be either Dismiss & my issues were Never addressed in a timely manner. I love that fact that this was hands on and not 7- 10 people working on your device without ever communicating to the other personnel what was done. Evco Repairs works with Cromebook, PC's, Phones one can rest assured that Evan & Owen will go out of their way to resolve issues and cost effective. I am very impressed. After my Cromebook was finished felt like it was brand new. Give them a try, friendly and their expertise is beyond words. Now I can say I have a Go to Place to address my computer 🖥 problems. They are efficient and turn time for getting your device back in Good Working Order is beyond words. Grateful and extremely happy. Dr.Sheryl Johnson ~ Dr. S

Since my previous statement seems inaccurate, Evan thought that just cleaning could only slightly solve the overheating problem with my laptop. Nah, you did soooo great! It really helps a lot. My nearly 3-year-old laptop just needed an internal cleaning and a bit of thermal grease, and Evan did it perfectly. Now its internal temperature is no longer higher than 75°C, it does not feel hot to the touch, and it does not lag due to overheating when playing certain games. Perfect repair service. ~ Y “

I highly recommend this establishment.! My experience was quick and easy. I was quoted a high price somewhere else with a turnover time of 3-4 weeks for my PS5. I brought it to EVO Repairs and was quoted a very reasonable price and same day pick up with a turnover time of only an hour and a half.! The employees were so nice and friendly made me feel like more than just a customer.! Keep up the great work guys, you definitely earned a forever customer.!!!! ~ Briana J

Took my Lenovo laptop in to EVO Repairs because it was running sooo slowww. Tried everything I could think of, and what advice/hints that youtube could give me. So frustrated, I gave up. Owen was very nice, tried a few things while I waited, then realized hw needed a bit more time. He kept my laptop overnight, re-installing Windows, which had some glitches in their updates. Thank you, Owen & EVO! I'm tickled there is electronic help/repairs in Hamilton, Ohio!!! ~ Jinny E

I had the pleasure of working with Owen and Evan at EVO repair. My laptop was showing error codes and they took a look at it and had it back to me the next day. I then brought in another laptop and they had a quote for me the next day as well. When I decided to not go ahead with repairs (old laptop) they didn’t pressure me at all the have any services done. I would definitely go back here with any tech needs and would recommend my friends and family to them. ~ Hannah H

Super nice and professional employees. The experience was very simple and quick. The screen replacement part for my daughter's phone wasnt in stock, but that wasn't a big deal. They ordered it on a Saturday afternoon and it came in on the following Tuesday. They had my daughter's screen replaced with a couple hours after I dropped it off. Very inexpensive - especially compared to buying a whole new phone - and pleasant experience. I'll definitely come back here in the future. ~ Anna S

I'm late making this post but these guys at Evo saved my butt after my phone's screen busted on me. Unfortunately it was around the time some snow hit the area and made my expedited shipping late for my replacement screen. Every step of the way they made sure they communicated with me through the mailing delays and even threw on a liquid screen protector as a bonus for the wait time and posting a review for them. Thank you guys! ~ The-Duggernaut

I work at tmobile down the road and have had so many people go here to fix phones. I have heard nothing but good things about this location. So I went and had a phone fixed a few days ago and was amazed at how great the service was. Best prices around and even better customer service! I will always recommend evo to all my customers. Go here for all your repair needs. I guarantee you won't be disappointed! ~ Amber B

They have always been upfront, honest and very helpful. Also quick return on repairs. I just went to get the Amazon fire for my kids repaired because the screen was cracked and it was going to be more money to replace the screen then just buy a new fire. And the guy told me that and then also googled how much a new one or a used one would be. I’ve used them multiple times in the past and will use them again. ~ Anna P

My name is Bret and these people are just amazing they did a good job of cleaning my console and they did everything they possibly could they were so open and honest about everything they were gonna do with your device if I ever need something else again I won’t hesitate going back again if anyone needs a reliable repair shop I highly recommend these guys also everyone there was so nice and very friendly thanks ~ Eye G

I can’t say enough about how wonderful Evan and Owen were helping my grandson and I get his Samsung A54 camera and charging port fixed! They put up with my anxiety phone calls and kept in constant contact with me to “make it happen” before my grandson’s service leave was over! I would not hesitate to recommend Evan and Owen, and will definitely go to them in the future for any electronics issues and/or repairs! 🙂 ~ Peggy K

Some of the best and friendliest customer service iv ever had. Brought by s21+ in due to the screen going black. He then explained all the possible culprits of the issue. After trying a few solutions we came to the conclusion that it needed a screen replacement. After ordering the part overnight he had my phone repaired the next day by noon!!! I highly recommend you bring your broken electronics to Evo repairs!!! ~ Skyler O

Got off work late and his shop was closed. He quickly gave me a call back and told me he would meet me to drop off my device. He gave me a good quote for a PS five HDMI port. He told me I could pick it up tomorrow. He calls me back a couple hours later that same night and tells me that the device is done offers me a great warranty. He was quick. He was polite and my PlayStation’s up and running again thank you guys. ~ Richard B

Very ,very nice professional staff ,honest and very straightforward and helpful. took my 5 year old grandson I pad to them .because we thought it had a bad charging port and found out it was the charger we were using .could have charged me more and told it needed more work but they didn't, great place. Would definitely recommend them .Will be using this place in future. Thanks for being upfront and honest, Dwight Hubbard. ~ Dwight H

This place was very helpful and determined to fix my phone correctly. He was very considerate with my time and kept me informed thru the process. When I was in the store a Hispanic gentleman came in for service on a device. The Hispanic gentleman didn't speak very good English but the store representative was patient and polite just the same when helping the gentleman. I was very impressed with this place. ~ rjacksonII08

My son had broken the railing to his joycon and was very upset. I called a few places and was unable to find a place that could repair it before I was recommended here. Very professional, and friendly and he even fixed it right then and there for me as I did come close to closing. I would highly recommend this place. I think the gentleman who helped me name is Ryan and, my son wanted me to thank you for fixing his game! ~ Ciara C

After some googling for local places to repair my ps5 I stumbled upon Evo Repair. I called them up, explained the probably and set up appointment. They got me in asap, and had no problem fixing my day 1 ps5 power supply issue. They even updated me as I waited in the lobby. They were extremely friendly and knowledgeable. I’m glad I was able to help support their local business and I’ll take all my device repair needs to them when needed. ~ Luke H

When we got to EVO, Evan helped us and was absolutely fantastic. We had come from another shop that had ripped us off. He explained what that had done wrong, and how he was going to fix it the right way. Evan even stayed after close to get the phone fixed and back in our hands, fully operational and in top condition, within 24 hours. The service was beyond excellent. ~ Scott S

Initially I uploaded a review that I should have not done until I spoke with the owner of Evo however they are going to replace the screen that cracked on the repair they made to the iPhone along with a protector to keep it from breaking again. The protector is on the house and you don't find that much anymore. Thank you I will use this place in the future ~ S F

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